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Elements and Performance Criteria

1. Develop CSR responses
   • Develop responses to address opportunities and risks
   • Calculate cost-benefit for responses including quantifying non-financial costs and benefits
   • Rank responses by desirability
2. Assess current CSR status
   • Identify organisation’s CSR values, goals and objectives
3. Identify, read and interpret CSR guidelines and standards and determine legislative requirements
4. Identify stakeholders and methods of engagement
5. Liaise with stakeholders to determine current CSR performance, perceptions and expectations
6. Identify CSR opportunities and risks in consultation with stakeholders
   • Develop responses to address opportunities and risks
7. Calculate cost-benefit for responses including quantifying non-financial costs and benefits
8. Rank responses by desirability
9. Negotiate responses with stakeholders
   • Short-list ranked responses
10. Discuss short-listed responses with stakeholders
11. Agree responses to be implemented and timelines for implementation
12. Develop an implementation plan for agreed responses
13. Implement agreed responses
    • Execute implementation plan for agreed responses
14. Negotiate required resources with stakeholders
15. Negotiate timelines and measures of success with stakeholders
16. Acquire and deploy resources required to achieve agreed responses
17. Monitor implementation and adjust to achieve required responses
18. Communicate with stakeholders to keep them informed and promote commitment
19. Evaluate and improve CSR implementation
    • Measure improvements obtained to evaluate performance
20. Identify non-compliances with planned improvements
21. Identify opportunities for improvement in consultation with stakeholders

Range Statement

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